Change Adoption
& Embedding.
A transformation that doesn't change how people work hasn't transformed anything. We embed alongside your teams to drive genuine adoption, not just awareness, and make sure new ways of working actually stick.
Embed Time
3–9 months
Best For
Transformations with fragile adoption
Outcome
Change that lasts beyond go-live
First Step
Free assessment, no obligation
The Challenge
The System Went Live.
The Behaviour Didn't Change.
Change programmes deliver workshops, comms plans, and training decks. Then six months later, people are still doing things the old way. The problem was never awareness, it was embedding.
The training happened, the communications went out, and yet the change hasn't taken hold. Workarounds are multiplying.
Adoption is lower than anyone expected.
Project teams work around the office rather than with it. Frameworks are ignored. Templates go unfilled.
The PMO is seen as overhead, not support.
More projects, more complexity, more risk, and the same PMO setup that worked at half the size.
You're scaling and the structure isn't keeping pace.
The Service
Adoption Built In.
Not
Bolted On.
We don't arrive after go-live with a recovery plan. We embed change management from the start, so adoption is designed into the programme, not added at the end.
01 — ASSESS
Where adoption is fragile and why
We identify the groups, leaders, and behaviours where resistance is highest, and where early wins are possible.
02 — DIAGNOSE
A PMO built for how you actually work
Not a comms deck. A structured plan with owned actions, measurement points, and clear accountability at every level.
03 — REPLAN
Embedded alongside your team
We work alongside managers and frontline teams, not above them. The change gets embedded where the work actually happens.
04 — DELIVER
A roadmap for what comes next
We build the internal capability to maintain and reinforce the change, so the organisation doesn't revert when we exit.
Case Study
21 Years. £2B+ Delivered.
We don't write reports from a distance. We come in, take operational ownership, and stay until the work is done.
9 months
Project completed successfully
100
Built over 100 API-based interfaces
2 brands
Autocentres and Halfords Retail unified into one
1 Basket
Single basket across both brands
Project Recovery
Retail
Read the article →
Halfords: One Digital Front Door for Two Brands
Halfords ran two brands as two separate digital channels, with two websites and two baskets. We unified them into a single customer experience on Salesforce Commerce Cloud, built the 108 interfaces connecting it to the legacy estate, and went live in nine months without a missed milestone.
How We Engage
From First Call to Finished Work.
Every recovery engagement follows the same sequence. Always starting with an honest assessment, never with a plan we've already written.
Free Assessment
Two weeks of senior time. A clear, honest picture of where you actually are.
Tailored Plan
Built around your context, never a recycled framework or generic playbook.
Lasting Capability
The change holds after we leave. That is always the work.
Embedded Delivery
Senior practitioners take operational responsibility for the outcome.
What We Deliver
What You Get From Day One.
Senior practitioners take operational responsibility for the recovery. Here is what that looks like in practice.
Week 1–2
We interview every workstream lead, review the plan, map the dependencies. You get a single honest document, the real state of the programme, delivered to the right person.
An unfiltered picture of where you actually are
Week 3–4
Not what was originally promised. Not what sounds good in a board meeting. A plan the team believes in, with owned dependencies and a credible timeline.
A recovery plan built around what is actually achievable
Ongoing
We replace status theatre with real information. Amber and red appear where they exist. The steering group sees what is actually happening — early enough to act.
Reporting that surfaces signal, not comfort
Embedded
We embed alongside your team, take responsibility for the work, and stay until the first milestone is delivered. Not reports from a distance, but practitioners working within the programme.
Operational ownership of delivery
Exit
When we leave, the capability stays. Your team has seen a recovery done properly, and they know how to hold the line next time.
A team that finishes stronger than it started
How We Engage
From First Call to Finished Work.
Every recovery engagement follows the same sequence. Always starting with an honest assessment, never with a plan we've already written.
Week 1–2
We interview every workstream lead, review the plan, map the dependencies. You get a single honest document, the real state of the programme, delivered to the right person.
An unfiltered picture of where you actually are
Week 3–4
Not what was originally promised. Not what sounds good in a board meeting. A plan the team believes in, with owned dependencies and a credible timeline.
A recovery plan built around what is actually achievable
Ongoing
We replace status theatre with real information. Amber and red appear where they exist. The steering group sees what is actually happening early enough to act.
Reporting that surfaces signal, not comfort
Ongoing
We replace status theatre with real information. Amber and red appear where they exist. The steering group sees what is actually happening early enough to act.
Reporting that surfaces signal, not comfort
Embedded
We embed alongside your team, take responsibility for the work, and stay until the first milestone is delivered. Not reports from a distance, but practitioners working within the programme.
Operational ownership of delivery
Exit
When we leave, the capability stays. Your team has seen a recovery done properly, and they know how to hold the line next time.
A team that finishes stronger than it started
Built for the People Carrying the Weight
Our work meets four kinds of leaders where they are, each with a specific kind of pressure.
Costs are escalating and a high-visibility project is at risk. You need clarity on what's happening and a credible pair of hands to fix it.
Chief Operating Officers
C-Suite
Delivery bottlenecks and scope creep are eroding your roadmap. Technical projects need PM discipline that speaks your language.
CTOs & Heads of Engineering
Technology
You need external expertise to scale your frameworks, recover a failing initiative, or build a PMO fit for growth.
PMO Managers
Programme Office
Large digital transformation is overwhelming your capacity. You need experienced delivery leadership to bring it home.
Change Managers
Transformation
Common Questions
What Leaders Usually Ask.
Q.
What does a project recovery consultancy actually do?
We embed inside the programme, not above it. We assess honestly, replan around what is genuinely achievable, take operational ownership of delivery, and leave when the work is finished. We do not write reports from a distance.
Q. At what point is a project too far gone to recover?
Rarely. Most programmes can be recovered if action is taken before 90 days of unaddressed drift. After that, recovery becomes significantly harder. The cost of inaction compounds faster than most leaders realise.
Q. How quickly can you begin a project recovery?
We'll tell you honestly. If your situation calls for something we don't offer, we'll say so, and point you somewhere better.
Q. Do you work across all sectors?
Our deepest experience is in construction, healthcare, IT & SaaS, finance and retail. If you're outside these, get in touch anyway, we'll be honest about whether we're the right fit.
If the Change Isn't Sticking,
the Clock Is Running.
If yours isn't doing that, you can book a free assessment or book a discovery call to get started.
